FREQUENTLY ASKED QUESTIONS
Jack Traps offers a full ice fishing retail store with all things ice fishing located at 151 Ridge Rd., Monmouth, ME 04259. You can also shop here at jacktraps.com or order over the phone by calling 207-933-9499.
All of Jack Traps branded items are handcrafted from the highest quality materials right here in Monmouth, ME. We try our best to source all our goods and materials from Maine or the United States, and if it comes from overseas that's because no one makes it here!
Yes we do! Gift cards are only available for purchase in our retail store in Monmouth, ME or over the phone. We can mail gift cards to you with a small shipping charge. Gift Cards are also only redeemable in store or over the phone. We are unable to offer gift cards on our website at this time.
We do not have a specific warranty on Jack Traps but anything we make we stand behind. If there is something wrong because of how we made it we will always make it right at no cost to you. Other items we sell that are manufactured by other companies may or may not have a warranty.
All orders are shipped via the U.S. Postal Service. Jack Traps does not currently offer UPS, Fedex or overnight shipping
Shipping charges will vary based on your location, the size of the items you are ordering and the shipping service you select. The website will automatically calculate your shipping when you place your order.
Please reference our return policy here.
Orders are processed as they are received. All trap orders are hand built to order and turn around time will vary based on order volume. We try our absolute best to ship orders as fast as possible but at high order volume periods during the ice fishing season orders may be delayed. Once your order has been processed and shipped you will receive an email with tracking information.
If you wish to make a change to your order please call us at 207-933-9499 as soon as possible. Most of the time we will process and ship your order the same day or the next day after it has been received so act quickly!
If your interested in selling Jack Traps in your store please send all wholesale inquires to firstname.lastname@example.org and we will get back to you as soon as we can.